Pennsylvania woman gets a shocking $284 billion electric bill





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2 comments

  • Mark Durbin, a spokesman for First Energy, Penelec’s parent company, told the newspaper he had no idea what caused the error.
    “I can’t recall ever seeing a bill for billions of dollars,” Durbin said. “We appreciate the customer’s willingness to reach out to us about the mistake.”

    I would certainly think so that the customer would reach out to you, probably to the point of strangling you for such a BS error. “Had no idea” what caused the error. Right!!

  • It is so obviously an error. I would not make a “federal case” about it. Some things I hate and despise about the Utility companies I deal with but this is obviously a glitch. If it happened to me I would get a big laugh and take it down to the billing department to watch their reaction. I am sure I would not get “we have to go re-read the meter” or “You must be using a lot of electricity” or “Did you recently have any additions to your house or additional appliances added?” or “Pay the bill and you will see the correction next month as a credit.”
    Making the Utility Company look stupid does not serve any purpose here.

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