WHAT’S BEING CLAIMED:
- An Amazon delivery driver said he almost quit his job after spending nearly two hours bringing packages to just one address.
- Willy Ngoran posted a video to his TikTok account, sharing his experience.
- Ngoran claimed he delivered 314 heavy packages to a single home.”
Delivery drivers are called heroes of the modern age for getting the packages to homes rain or shine.
But one Amazon delivery driver joked he almost quit his job after spending nearly two hours delivering over 300 packages to one address.
Willy Ngoran posted a video to his TikTok account, @willy.ngoran, showing a mountain of boxes outside a woman’s house. The Maryland native captioned the clip: “The day I quitted Amazon deliveries. Note that she is opening the boxes as I deliver due to limited space.
“It took one hour 47 minutes to deliver 314 heavy packages to this single home.”
Speaking to Newsweek, Ngoran says he works for the company as: “…a delivery driver whose primary responsibility is to manage the rest of the team.”
He claims a series of errors led to the package build-up, explaining: “But this specific day was a mess, an employee entered the boxes dimensions wrong in the system. They appeared as envelopes making the routing robot believe that they would all fit in the van.
Ngoran says it took two round trips from the warehouse, in Hanover, to the recipient, in Laurel.
He said the system “isn’t optimized” for such large deliveries, explaining: “For such a large order, it’s impossible to organize them, we ended up having to stack the boxes in front of the house.”
But there was a reason the shipment was so large, adding to the headache of the delivery.
Ngoran said: “These packages were part of a wish list made by the military regiment. The lady and her partners ordered a lot of goods for them, Amazon initially thought it was a computed mistake to have so many identical items in such a large amount. That’s why they accumulated the packages at the warehouse while they supposedly investigating— which put the burden on one driver having to handle it instead of splitting between different drivers as they usually do it.”
Ngoran said the woman had invited six people who helped sort the packages on the sidewalk and had a truck coming to pick up the goods and transfer them to the military base as soon as it was organized. “There was a whole operation.”
After the fiasco, he vowed never again, adding: “The whole time I was like, ain’t no way I am doing this again. Delivering the packages is not even the hard part? It’s all the paperwork behind it that bothers me.”
He did confirm the recipient offered the workers drinks and snacks as they unloaded the parcels.