WHAT’S BEING CLAIMED:
- Amazon has told its customers to expect delays in the delivery of their orders due to COVID-19.
- As a lot of people are panic buying, this caused some items to become unavailable or out of stock.
- But Amazon was quick to restock some of their household items following a report of unavailability of those products by its shoppers.
Amazon issued a statement about their efforts and actions amidst the COVID-19 pandemic. On Friday, Amazon said they are struggling to maintain sufficient stocks, especially household items because they’re quickly selling out.
The statement says, “As COVID-19 has spread, we’ve recently seen an increase in people shopping online. In the short term, this is having an impact on how we serve our customers. In particular, you will notice that we are currently out of stock on some popular brands and items, especially in household staples categories. You will also notice that some of our delivery promises are longer than usual. We are working around the clock with our selling partners to ensure availability on all of our products, and bring on additional capacity to deliver all of your orders. March 14, 2020.”
Amazon also tackled issues about its sellers who are inflating the prices of medical face masks, and other such products.
The statement went on to say, “We’re also working to ensure that no one artificially raises prices on basic need products during this pandemic and have blocked or removed tens of thousands of items, in line with our long-standing policy. We actively monitor our store and remove offers that violate our policy.”
The online store issued a notice on its “Amazon Fresh” landing page: “Inventory and delivery may be temporarily unavailable due to increased demand. Confirm availability at checkout.”
Following the reports made by shoppers about the household products being unavailable, Amazon had already restocked some items on Monday.