Demi Lovato apologizes after shaming frozen yogurt shop


  • Demi Lovato slammed a froyo shop over the weekend for their “triggering” options for people with dietary concerns.
  • The froyo shop explained that they cater to all kinds of customers, including those with dietary restrictions.
  • In her apology post on Instagram, Lovato said the froyo shop’s food labels were not clear. 

Singer Demi Lovato apologized to a frozen yogurt shop in Los Angeles after she slammed it for its dietary options. 

Over the weekend, Lovato, 28, used her verified Instagram account with 102 million followers to slam the shop, The Bigg Chill, for their “sugar-free cookies” and other diet foods, because they were “triggering.”

On their own Instagram account, the Big Chill responded by pointing out that they have sugar-free and gluten-free options for those with dietary restrictions. 

In the Instagram story where she called out the froyo shop, she wrote about the “tons of sugar-free cookies/other diet foods” in the shop. 

Lovato, who has been open about her eating disorders and addiction, said that her entire experience in the froyo shop was “triggering and awful,” and that the shop should do better instead of making excuses. She also said they should be more conscious of people with eating disorders.

In another Instagram post, Lovato shared an old Instagram post showing some items from The Bigg Chill labeled as “guilt-free.”

The singer shared the now-viral correspondence on social media, where many people sided with The Bigg Chill. 

Bigg Chill, whose Instagram has 6,000 followers before Lovato called them out, said in a statement to HuffPost that for the past 36 years, they have always tried to have options for all customers, including vegans, and people with diabetes, or gluten sensitivity.

In her apology posted on her Instagram account on Monday, Lovato admitted that she “jumped to conclusions” and have called out the store the wrong way. She added that she wished the shop labeled the different dietary options in a more specific way, and that she’d be willing to work with The Bigg Chill to make the shop’s messaging clearer. 

“I’m sorry that I got the messaging wrong,” Lovato said. I’m sorry that I may have disappointed some people but I’m not coming after a small business as someone with a lot of followers. That’s not what I’m doing.”

Source: NBC News

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